virtual citizens academy graphic

Palm Coast Virtual Citizens Academy

Welcome to the Virtual Citizens Academy! Mayor David Alfin and City Manager Denise Bevan will get you started with a short introductory video. Then, select any City department module to begin. Modules can be completed in any order.

Virtual Citizens Academy Modules


The Administration Department includes the Economic Development Division, Communications & Marketing Department, and the City Clerk Division. The department oversees critical City functions.

Star Administration Module!

Communications & Marketing

The City of Palm Coast Communications and Marketing team keeps citizens and employees informed, connected, and involved with citywide initiatives!

Start Communications Module!

Community Development

The Community Development Department is a service-focused department consisting of three main divisions; Planning, Building, and Code Enforcement.

Start Community Development Module!


The Finance Department provides an array of services which include treasury management, payroll services, utility billing, and more!

Start Finance Department Module!

Government Overview

This presentation will give you a brief yet extensive overview of what goes into governing the City of Palm Coast!

Start Government Overview Module!

Human Resources

The Human Resources Department is responsible for supporting the City’s employees, benefits, policy compliance, labor relations, training, and more.

Start Human Resources Module!

Information Technology

The Information Technology Department is committed to serving the business operations of the City by providing enterprise-wide system solutions.

Start I.T. Department Module!

Palm Coast Fire Department

Since 1973 the Palm Coast Fire Department has worked hard to ensure that they are continuously delivering the best service to each resident, every time.

Start Fire Department Module!

Parks and Recreation

The Parks and Recreation Department works to enhance the quality of life by providing many types of services and activities for citizens and visitors.

Start Parks & Recreation Module!

Public Works

The City of Palm Coast Public Works Department provides many of the vital services residents and business owners rely on every day.

Start Public Works Module!

After Completing the Modules, Take the Assessment Quiz!
Once you have finished all of the modules, test your knowledge with the Virtual Citizens Academy Assessment Quiz. Complete the quiz to receive your certificate and become an official City of Palm Coast Ambassador!