Palm Coast Connect

Create A Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Concern

Once the case is created it will be dispatched to a field technician. Do not forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Misc Drainage Issue

Choose this category if you are having misc drainage issues. Check out this link to learn about your swales and our maintenance schedule. Read More

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Construction Drainage Issue

Choose this category if you are having drainage issues related to construction. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Pep alarm going off

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

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Sewer overflow in yard

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank.

Create Case

Pep alarm won't turn off

Create Case

Lift Station alarm going off

Once the case is submitted we will dispatch a technician out to service the lift station.

Create Case

Sewer backing up into house

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank.

Create Case

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Sewer Overflow in yard - No Power

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Back up in home - No Power

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Flooding - Water coming into house

Please report if water has made it inside your garage or home, any photos you have are helpful. Your case will be dispatched to staff for assessment.

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Flooding Street

Residential Streets are designed as secondary conveyance once swales fill. Once rain stops, the water typically recedes quickly. If the water is covering the crown of the road please open a case so we can dispatch a field a technician to inspect and close roads as needed. Any photos are helpful.

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Canal Issue

Once the case is created it will be dispatched to field technician for inspection. Don’t forget that your can track the progress of your case from start to completion if you login / register.

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Ditch Issue

Once the case is created it will be dispatched to field technician for inspection. Don’t forget that your can track the progress of your case from start to completion if you login / register.

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Street Sign Down

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Street Light out

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Question/Concerns

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register. Any changes in the trash schedule will be posted at the following link: https://www.palmcoast.gov/customer-service/garbage

Create Case

Missed garbage pick up

Create Case

Missed yard waste pickup

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Tree down on FPL line

Once the case is created we will reach out to Florida Power and Light to remove it before the tree can be removed.

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Tree blocking the road

Please provide location of where the tree is and if it is blocking the road. We will dispatch out public works to investigate and remove the tree.

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Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Tree fell on house/structure

Create Case

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Water leak

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

No water/Low presssure

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Pep Alarm going off

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Sewer overflow in yard

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank.

Create Case

Pep alarm won't turn off

Create Case

Lift Station alarm going off

Once the case is submitted we will dispatch a technician out to service the lift station.

Create Case

Sewer backing up into house

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Create A Case

Animal

Building & Site Inspections [Emergency]

Other

Sewer

Stormwater

Streets

Trash

Tree Concern

Utilities

Community

Departments

Government

Parks

Create A Case

Animal

Building & Site Inspections [Emergency]

Other

Sewer

Stormwater

Streets

Trash

Tree Concern

Utilities