Palm Coast Utility Department

Palm Coast Utilities provides safe drinking water, wastewater treatment, and reclaimed water for our community. Whether you’re paying your bill, checking water quality, or reporting a problem, this page quickly points you in the right direction.

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From the water you drink to the systems you never have to think about, Palm Coast Utilities plays a vital role in keeping our community moving every day. Our teams manage drinking water, wastewater, and reclaimed water with a focus on reliability, safety, and environmental responsibility. This page is designed to help you take care of everyday needs like paying your bill or reporting a concern, while also offering clear, easy-to-understand information about how your utility services work and how they’re maintained. Whether you’re looking to pay your bill, report an issue, check water quality, or learn about current projects and rates, this page connects you to the information and services you need.

Quick Actions

Pay Your Utiltiy Bill

View your balance, pay your bill, manage Auto-Pay, and review past bills securely.

Pay Your Bill!

Report an Issue

Report a concern or create a case with Palm Coast Connect.

Create a Case!

Boil Water Notices & Alerts

See current or recent boil water notices, what to do, and when notices are lifted.

Learn More!

Utility Strategic Plan

Learn how Palm Coast plans for infrastructure needs, and utility services.

Learn More!

Water Quality & Safety

Find out where your water comes from and how it’s treated.

Learn More!

Utility Construction Projects

Track current utility construction projects and improvements.

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Palm Coast C.A.R.E.S.

Access community assistance programs, resources, and educational services.

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Water Conservation

To promote efficient water use, Palm Coast follows seasonal watering guidelines.

Learn More!

Utility Rates

View the current 2026 Palm Coast Utility rates.

Learn More!

Questions? We've Got Answers!

Find quick answers to common questions about Palm Coast’s drinking water, including appearance, taste, safety, billing-related water use, and what to do when something seems unusual.

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