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Quick Contact Numbers

Customer Service
(386) 986-2360
Animal Control
(386) 986-2520
Building Services
(386) 986-3780
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-2564
Finance Department
(386) 986-2360
Human Resources
(386) 986-3718
Fire & Rescue
(386) 986-2300
Purchasing & Contracts
(386) 986-3730
Parks & Recreation
(386) 986-2323
Flagler County Community Info
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

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Quick Actions
Palm Coast Connect - Create A Case

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Is this issue for

Utility Billing
Water
Sewer
Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

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Concern/Question

Check out some frequently asked questions about water quality. Read More

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Leak

Once the case is submitted a field technician will be dispatched out immediately.

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No Water / Low Pressure

Please use this option if you currently are experiencing no water or low pressure.

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Back up in home

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Create Case
Pep Alarm

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Create Case
Overflow in yard

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

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Palm Coast Connect - Create A Case

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Is this issue for

Code Enforcement
Submit a Code Violation

Want to check the status of a code violation that was submitted already. Read More

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Concern/Question

Want to check the status of a code violation that was submitted already. Read More

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Overgrown Lawn

Want to check the status of a code violation that was submitted already. Read More

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Palm Coast Connect - Create A Case

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Is this issue for

Streets
Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Litter/Debris

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Mowing

Public Works is responsible for mowing undeveloped portions of public right-of-ways to include swales of vacant lots, vacant portions of parkways and boulevards.

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Potholes

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Roadkill

Public works will only pick up roadkill that is not on private property.

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Signal Repair

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Sign Repair

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Palm Coast Connect - Create A Case

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General Information
Public Records Request
Concern/Question

Once the case is created it will be dispatched to the appropriate department. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Request

The first place to look for public records is our Online Records Search where you will be able to search, view, save and print public records. There is, of course, no charge for downloading records from the City website.

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Palm Coast Connect - Create A Case

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Is this issue for

Traffic Engineering
Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Resurfacing Project

Want to check to see if your street is scheduled for road resurfacing for 2021? Click Here

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Sign/Signal Request

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Traffic Concern

The Flagler County Sheriff’s Office Traffic Unit is dedicated to ensure the safety of the motoring public. Report traffic/safety concerns or traffic violations here and it will be immediately forwarded to the Traffic Unit to be properly addressed.

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Palm Coast Connect - Create A Case

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Is this issue for

Forestry
Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Palm Coast Connect - Create A Case

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Is this issue for

Building
Planning and Zoning
Concern/Question

Check the status or submit a permit click here

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Concern/Question

Once the case is created it will be dispatched to planning and zoning. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Palm Coast Connect - Create A Case

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Is this issue for

Parks and Recreation
Parks Maintenance
Athletic Programs

Are you interested in signing up for some Parks and Recreation program click here to learn more

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Facility Rentals

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Concern/Question

Are you interested in signing up for some Parks and Recreation program click here to learn more

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Camps

Are you interested in signing up for some Parks and Recreation program click here to learn more

Create Case
Concern/Question

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Playground Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Trail/Boardwalk

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Vandalism

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

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Palm Coast Connect - Create A Case

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Is this issue for

Animal Control
Animal License

Submit a animal license electronically click here

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Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

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Palm Coast Connect - Create A Case

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Is this issue for

Garbage
Recycling
Yard Waste
Request Special Pick up
Missed Garbage pick up

Use this service request to report the truck that regularly picks up your garbage has not done so. Garbage does need to be out at the curb by 6am the day of service. If you did not have it out in time you will have to wait until the follow pick up day. If you are unsure of your trash day pick up schedule click here

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Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Create Case
Missed Recycling Pickup

Use this request for requesting a missed recycling pick-up. Recycling bins need to be placed at the curb by 6am the day of service, if you placed it out later then 6am you will need to wait until the next pick up day. Please check out this link to see what items are recyclable click here

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Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Create Case
Missing Yard Waste Pickup

Requirements for yard waste are the following: A loose pile of yard waste must not exceed 3 feet wide by 3 feet tall by 6 feet long. Whether yard waste is loose or in containers, the weight must not exceed 50 pounds, and tree limbs must be no longer than 5 feet long and no wider than 6 inches in diameter. The hauler will leave a tag on the pile if the pile is over limits.

Create Case
Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Create Case
Bulk Pick up

Bulk pick up (furniture / large items) is normally scheduled on your second scheduled pick up day of the week. Construction and demolition material is not considered bulk and will not be picked up by Waste Pro. All residents will need to dispose of this type of material at their own expense.

Create Case
White Goods Pick up

White goods such as refrigerators, washers, dryers, hot water heaters, etc., place at curbside and allow (3 - 5) days for pick up. Submit a case and we will schedule it.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
Is this issue for

Swales
Canals
Ditches
Pipes
Illicit Discharge
Inspections / Permits / Drainage
Capital Projects
Concern/Question

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule Want to see if your already scheduled, check out our interactive swale maintenance map.

Create Case
Property

All issues that pertain to property issues. Things like sod issues, cut cables, property damage, asphalt damage, and if Site Corrections are needed.

Create Case
Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Create Case
Property

All issues that pertain to property issues. Things like property damage and if Site Corrections are needed.

Create Case
Canal Maintenance

All issues that pertain to canal maintenance. This pertains to work that is needed in regards to a canal like spraying or debris removal.

Create Case
Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Concern/Question

Each section of the city has ditch maintenance performed twice annually by 3 different maintenance crews: inmate crews, city crews with heavy equipment, and our ditch spray contractor.

Create Case
Property

All issues that pertain to property issues. Things like property damage and if Site Corrections are needed.

Create Case
Ditch Maintenance

All issues that pertain to ditch maintenance. This pertains to work that is needed in regards to a ditch like mowing or debris removal.

Create Case
Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Concern/Question

Any questions or concerns regarding a Stormwater pipe.

Create Case
Property

All issues that pertain to property issues. Things like property damage, asphalt damage, or if site corrections are needed.

Create Case
Structure Issue

This is for issues where the storm drain or catch basin is broken and/or needs repair.

Create Case
Drainage Issues

Choose this category if you are having drainage issues. This can include miscellaneous drainage issues as well. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Concern/Question

Anything entering in the stormwater system that is not stormwater. If you see something please report immediately. Read More

Create Case
Inspections

This includes culvert inspections, swale inspections, and Illicit Discharge

Create Case
Permitting Questions

All questions regarding permits for Stormwater.

Create Case
Miscellaneous Drainage Issue

Drainage issues that are not related to a swale, ditch, or canal

Create Case
Concern / Question

Check out this link to learn about your swales and our maintenance schedule. Swale Maintenance Schedule

Create Case
Concern/Question

Check out the current projects the city is working on. Capital Projects

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
Is this issue for

Sewer
Concern/Question

Once you create a case a city representative will dispatch it to the appropriate department.

Create Case
Back up in home

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Create Case
Pep Alarm

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Create Case
Overflow in yard

Once you create a case a city technician will be dispatched out to the field. If you sign up and register you can track the case from start to completion.

Create Case

City of Palm Coast
160 Lake Avenue
Palm Coast, FL 32164
386.986.2360

Monday-Friday 8am-5pm

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