City of Palm Coast Animal Control Provides After-Hours Instructions

The City of Palm Coast is reminding residents that Animal Control does not provide 24/7 on-call service. Animal Control Officers are available Monday through Saturday, from 8 a.m. to 5 p.m. Residents who need assistance with a domestic animal during regular business hours should call Animal Control at 386-986-2520.

For non-emergency animal-related concerns that occur outside of regular business hours, residents can leave a detailed message at 386-986-2520 or email AnimalControlOfficer@palmcoastgov.com. Staff will follow up during the next business day.

What to Do After Hours

Animal emergencies: For an immediate animal-related emergency, contact the Flagler County Sheriff’s Office at 386-313-4911.

Non-emergency animal concerns: Leave a detailed message at 386-986-2520 or email AnimalControlOfficer@palmcoastgov.com. Staff will follow up during normal business hours.

Animal bites: If the animal has been confined or is no longer posing a threat, the bite victim should report the incident to the Flagler County Sheriff’s Office and seek medical attention if necessary. The victim should also contact Animal Control during normal business hours.

Wildlife: Wildlife-related calls should be directed to the Florida Fish and Wildlife Conservation Commission (FWC) at 888-404-3922 or through myfwc.com.

The City of Palm Coast Animal Control Division provides assistance and education to residents and works to reunite lost pets with their owners. Licensing dogs and cats helps Animal Control Officers identify lost pets and return them to their owners. Animal Control services are governed by local ordinances and Florida Statutes.

Palm Coast Animal Control works with local nonprofit animal organizations that may be able to provide additional services, including animal rescue, adoption, community cat assistance and trap-neuter-return (TNR), foster care, and service-dog training.

Services, eligibility, and availability vary by organization. Residents looking for additional assistance can find a list of local animal organizations and their contact information on the City’s Animal Control webpage. Residents are encouraged to contact organizations directly to learn more about the services they provide and whether they can assist with a particular situation.

The City partners with the Flagler Humane Society, located at 1 Shelter Drive in Palm Coast. Residents wishing to surrender an animal should contact the Flagler Humane Society, private organizations, or rescue organizations. To reach the Humane Society, call 386-445-1814 or email Info@FlaglerHumaneSociety.org

For more information about Animal Control services, including a list of local animal organizations and additional resources, visit the City’s Animal Control webpage at https://www.palmcoast.gov/animal-control.

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