Help Center

Help Center Articles for frequently asked questions

Pep Tank


What do I do if my sewer alarm is going off?


On the control panel, located on the side of house, you will notice a red light and a green light on the side nearest to the road. The green light indicates that the control panel is energized and should always be illuminated. The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel and submit a case in Palm Coast Connect and the Utility Department will handle the maintenance.  Click here for more information: